SF Startup Survival Guide: How to Find an Apartment in San Francisco

May 20, 2012

Congratulations! You’ve taken the plunge and decided to move to San Francisco for your own startup or to join one of the hundreds (thousands?) here. Making the decision to move may have been difficult, but nothing compared to all the hassles and headaches of moving to this city.

Having just gone through this and spent a significant amount of time asking friends for advice on making the move, I’d like to share the best advice I received and what I learned myself.  For reference, most people take months to find a place to live and move in. With the tips below, I found an apartment and moved in within 2 weeks of landing in SF.

How to Find an Apartment in San Francisco

1) Move Yesterday.

When I started looking at rental prices, I was shocked. Prices for real estate in San Francisco are insane. Seriously. Studios in non-prime locations go for anywhere from $1,400-$2,000 per month, while two bedrooms are all in the $2,500-$3,200 range and rising.

I moved into a 2 bedroom in a 20 unit building in Pacific Heights and met a neighbor who moved in just 2 weeks after me and he is paying over $100 a month more than I am. This will only get worse after the Facebook IPO and as major growth companies like Twitter stay in San Francisco as they scale while others add shuttles to take you to and from the city for work. So if you’re going to come, come now or pay later (literally).

  • Pro Tip: A coworker of mine at KISSmetrics spoke with a realtor that says we’re on the same track for real estate prices as the last dot com bubble. When that happened, studios started going for over $3,000 per month. It’s going to get worse before it gets better.

2) Find a roommate.

Realizing the crazy apartment prices made finding a roommate a necessity, I immediately emailed everyone I knew that lived in the Bay area asking if they knew anyone with a spare room or was looking for a roommate. I also blogged, tweeted and posted on Facebook.

While I only got a few responses, they proved invaluable; I got a ton of advice about the city as well as some good leads. Not only did their intros lead to my current roommate, but I was able to find a replacement for myself back in Boston.

It can be extremely competitive in the open market, so use your network. Look up any of your long lost Facebook acquaintances, sorority sisters, old coworkers, etc and let them know you’re looking.  You’ll get a low response rate, but if you stick with it awhile you’ll get some leads. You can also try looking on Craigslist although you’ll find that you’ll be interviewing for any spots posted against 50-100 other people.

  • Pro Tip: Don’t just ask friends who live in the Bay Area. Look for people in your town that know others out there. It was a friend of a friend that helped me find my current roommate.

3) Learn the neighborhoods and narrow your search.

Once my friends started offering to help me look for roommates, their first question was, “where do you want to live?” I really didn’t know, but since San Francisco is a 7 mile by 7 mile city I really had to narrow it down for them to be able to help me.

I soon learned there’s a massive difference between living on the eastern side or western side of the city (it’s foggy and less sunny west of Divisidero St). There’s also huge differences from neighborhood to neighborhood as you are unlikely to find someone interested in the Mission (hipsters, homeless and immigrants), Marina (bro central) and Sunset (middle of nowhere on the west side).

To narrow it down, I first eliminated everything that wouldn’t be easy to commute to work to; I use public transportation, so I limited my locations to places I could get to work in SoMA (aka- South of Market) in under 30 minutes by Muni or BART (the public transportation lines in SF). Next, I asked everyone who had any knowledge of SF to tell me what neighborhoods were like. In particular Zach Cole deserves a big shout out for giving me a breakdown of virtually every neighborhood.

  • Pro Tip: Sketchy Realtors and Landlords posting to Craigslist will call an area “Lower Nob Hill,” but what they really mean is the edge of the Tenderloin, home to most of the crime in San Francisco and an obscene amount of crackheads. Really.
  • Bonus Pro tip: Use this map below to learn the neighborhoods and highlight your favorite spots…and cross out Civic Center and the Tenderloin.

4) Secure a short term living arrangement.

I knew there was no way I could find an apartment without being there to see it and get a feel for the neighborhood so that meant moving to SF without a place to live.  One of my friends I reached out to about moving out west happened to have a spare bedroom in her & her fiancee’s apartment, and they were kind enough to offer me a stay while I searched.

It was pivotal for me because I knew I didn’t have to worry about the safety of my things when I got to SF and I had two welcoming, friendly faces waiting for me when I landed. The latter cannot be overrated as I had just left all my friends in Boston behind.

If you can’t find any friends or coworkers to crash with, your next best bet is AirBNB. There are quite a few tech people that list their couches and spare rooms on there. You can generally find a couch for about $50/night or a bed for $100-$150 a night.  You can also look for short term Craigslist options, but it’s tough to find something that lines up perfect with your start date.

  • Pro tip: Move mid-month so that you can look for places starting the first of the next month; I moved out on March 14th and moved into an apartment then starting April 1st.

5) Pack your things.

Everything I’ve listed thus far were things I did before moving to San Francisco. With these things in order it was time to figure out how to move my clothes, bedroom and other personal belongings.

To save money, time and keep the peace with my roommate who wasn’t thrilled I was moving, I left virtually everything in my Boston apartment except for some cooking items and items from my bedroom.

You really only have 4 options when moving across the country under these circumstances (ranked in order of most to least expensive):

  1. Moving company – Pay a professional moving company to load up your things and take them out west for you.
  2. Relocation cube – There’s Pods, Door2Door and UPack as options. All will drop a container at your old apartment, then move it across the country and hold it in storage until you tell them when and where to deliver it.
  3. Uhaul – Drive across the country with a truck load of your personal belongings. Don’t forget the cost of gas and lodging for the drive!
  4. Throw away everything – I know a few people that took only what fit in suit cases and bought new stuff when they got to SF (Hello Ikea!).

I ended up going with the ABF UPack and couldn’t have been happier with them. They have great customer service, a sturdy, safe container and are about half the price of a Pod. Door2Door is an awkward wooden box that you have to wonder if it will fall apart or leak in the rain.

  • Pro Tip: If you go for option 1) or 2), get quotes from multiple sources then play them against each other.  I talked the UPack sales person down an additional $200 at the last minute with a Yelp discount and the offer to “Close right now and not call anyone else.” 

6) Scout the neighborhoods.

After getting to San Francisco, I met with my potential roommate, Chris in person. Once we realized we could get along, we agreed to scout the neighborhoods we were both interested in. We met up on a Sunday afternoon and drove around all the neighborhoods on our list and talked about what we liked or disliked.

We found that seeing the neighborhoods brought insight our friends alone couldn’t provide. After the driving, we were able to easily cut our list down from 6 neighborhoods to 3 in one specific section of the city.

  • Pro Tip: Every neighborhood in San Francisco has slightly different architecture, so it’s surprisingly easy to note what neighborhood you are in based on architecture and knowing a few key streets in the city.

7) Get your blood sample ready.

When I was getting ready to move, I noticed the list of paperwork to provide your landlord was pretty absurd compared to what I was used to in Boston. It doesn’t actually include a blood sample, but you do need just about everything else:

  1. Reference from a past Landlord
  2. List of past landlords with contact info for the past 2-3 years
  3. Copy of your full credit report (I used freecredit.com)
  4. Pay stub or offer letter to prove you can afford the apartment
  5. Check in hand to pay for first month, last month and security deposit

Yes, this is a lot, but if you have it in hand, you’ll impress the landlord and avoid getting passed over; there’s apparently a law in San Francisco that says a landlord has to take the first qualified applicant for their place. By having all this paperwork, you’ll be qualified.

  • Pro Tip: My roommate and I put our paperwork in a Dropbox folder we shared. This made it handy if we ever needed to print emergency copies and it allowed both of us to look at the other person’s report and see that both of us pay bills on time and have good jobs.

8) Search like a Pro.

On Sunday Chris and I drove around SF to pick what neighborhoods to focus on in our apartment search. That night, we started looking.  Craigslist is weak compared to the real tools you can use: Padmapper and Lovely. I love Padmapper more because of some of their added search map features, but they’re both great.

These two services let you pick your neighborhoods and most importantly, get alerts when any property is posted to quite a few different rental sites including Craigslist.  This gives you a fighting chance of being one of the first people to see a place (basically the only way to get an apartment). You can also check out walking scores, crime rates and some other cool factors that can help you in your decision making process.

  • Pro Tip: Take your email to the landlords about available apartments seriously. This is a sales pitch you want to nail. Optimize for making you and your roommate sound like attractive tenants without lying.

9) He who hesitates, is lost.

Chris and I had alerts set for Nob Hill, Russian Hill and Pacific Heights. We saw a couple of options that night and emailed to set up showings.  We set the first up for a 10:00am showing Monday morning.

As I was waiting for Chris to meet me that morning, I was accosted 3 different times by crackheads. Not a good start. Once we got in the apartment, we were further unimpressed. Amateur hour on the renovations showed poorly laid carpet and a cabinet where they messed up their dimensions and had cut a giant hole in the back of a cabinet. The landlord also didn’t speak very good English. This was not going to be the place.

As fate would have it, I found a padmapper alert in my inbox while Chris and I were talking about the poor apartment we had just looked at.  The new listing, in a nicer area, had a phone number to call for a showing. We called saying we were 15 minutes away and would love to see it right away. The landlord agreed to meet us and 40 minutes later we were signing the paperwork on our new apartment (while her phone was ringing off the hook with more people interested).

  • Pro Tip: NEVER go to an open house for an apartment. You will be competing against as many as 100 other people.  Some sketcky landlords will even try to get everyone to pay an “application fee” so they can squeeze money out of all the people coming in addition to the rental fee that will invariably be bid up with all the frenzied lookers.

10) Tough Market != Impossible Market.

The important thing to keep in mind is that everyone I know eventually found a place. Many of my friends that have moved here learned hard lessons about avoiding open houses and the need to have all that paper work ready in advance, but now that you have this post, you can avoid those pitfalls. In the end most of my friends are now in places they really like. With a city this size there’s something for everyone and always places coming on the market.

Realize that apartment searching here is a “full contact sport” as one of my friends described it and commit to putting in the effort to find your ideal place. If your employer gets annoyed about missed time looking at apartments, just remind that how much more productive you’ll be when you stop worrying about this and sleep in your own bed at night.

  • Final Pro Tip: Choose a place you could see yourself living in for a few years; with the current tech boom, prices are only going up for the forseeable future. If you’re like me, you can barely afford the rent now, so you won’t be able to afford to move when your lease is up in a year.

What advice do you have for people moving to San Francisco?


The Secret to Getting Any Job You Want: Focus

May 6, 2012

This post originally appeared on The Next Great Generation. I’m reposting here to share and save what I think is one of the most important skills I’ve learned as a member of Gen Y.

Whether on the subway, at home with family for the holidays or talking with friends, I often hear the same thing:

     “It’s so hard to find a job right now…”

     “I applied to 100 jobs on Monster.com and heard nothing!”

     “I applied to every job I could find and I couldn’t even get a phone interview!”

In the last 4 years, during a recession that crushed our generation in the employment market (over 17% unemployment for Gen Y) I have landed three different, awesome jobs. What makes it particularly interesting are the following facts:

  1. Each job I applied for was a reach based on my existing skills.
  2. Each job was the only job I applied for at the time.
  3. Each company ended up giving me a different job than I initially applied for, but that was an even better fit than what I started out going after.
No matter how hard you focus on getting a job, there are still only 24 hours a day. I have the same constraints as you. The problem is, when you apply for 100 jobs, you’re spreading your energy across 100 companies, while when I apply for one job, I’m focusing all of my energy on one company. That concentrated energy gets you noticed and gets you the job. How is this possible? In simplest terms, it’s all about focus.

Let’s look closer. I’m sharing all my secrets for getting the perfect job:

Step 1: Choosing the right company.

There are thousands of companies out there and especially as our economy finally recovers, many of them are hiring. For those of you who applied to 100 jobs, you know this is true.  What really matters though is picking one company that you really want to work for.

It’s up to you to decide what matters most to you. Is it location? Company size? The market they work in? You want to choose the two or three most important things and use that to filter the companies you see that are hiring. Then you should dig into the company closer and see who gets you excited. Every company has an “About” page full of information about who they are. Keep searching until one of them stands out for you. If you’re going to put a ton of effort into pursuing one job, then you should make sure it’s a job you really want.

Step 2: Plan your attack.

Applying for a job is a lot more than writing a cover letter and submitting a resume. If you are going all in on one job, you need to do some serious prep.

Start by tearing apart their website. Then Google them. Learn everything you can about them. Pretend you have to give a major presentation for a class about them. Next, research the people you may be working with; if you’re a designer, look up other designers at the company, if you’re in HR or marketing, look at those departments specifically.

Step 3: Fire the first shot.

As you do your research on the company, see if you know anyone who works there or if you have a close friend/mentor/family member who knows someone there. If they do, ask for their help in getting an introduction into the company. Ideally, you want it to be someone in the department you’re applying to (if the company is big enough to have departments), but work with whatever you have.

Completing this step means getting an intro to someone in the right department. The real trick to succeeding in an interview is getting past the mess of general applications.  An intro directly to the person hiring is how the pros get it done; they end up at the top of the proverbial resume stack…unlike the “spray and pray” kids from Monster.com that never get past the inbox.

Step 4: Follow up with value.

Now that you’ve submitted a great resume and cover letter tailored to the company and target job along with that intro to someone in your target department, it’s time to take your game to another level.  You’re now going to create content to add value to your (hopefully) future employer.

The goal with the content you create is to show competence in the job you hope to do for them and also show an understanding of their company and their present challenges. If you’re a designer, perhaps it’s feedback on the design of some of their site or a proposed new design for something they have. If you’re a developer, you could make a small app with their API and include feedback on how they could make the API better.

If you’re on the business side, try submitting feedback on their product from a user perspective or even gather some insights from their market that would be valuable to your target supervisor.

Another great trick I’ve used is to literally tell them what I’d do if I had the job.  I once submitted a 7 page document full of ideas of how a startup could engage its community and build buzz. It made for great conversation fodder in the interview and made me stand out against candidates who had more impressive work experience than I did. Startups love do-ers and this showed I was someone who got things done and had my own initiative.

Step 5: Double down and be persistent.

The great thing about submitting all this content to your target employer is that when you’re following up to find out where you are in the interview process, you’re not just bugging them, you’re sending them something of value. Each time you follow up in the process, try to have something of value to give them along with the ping. It will keep you on their radar and impress them with your persistence.

Do you have time to follow up with potential employers when you submit 100 resumes? Obviously not, which is why your new tactic of following up and adding value will stand out so much.

Step 6: Crush the interview and close.

With all the goodwill you’ve built up by getting a good introduction to someone on the team you want to join and submitting valuable content to them, you’re extremely likely to get brought in for a full interview.  When you do, your goal is to show you’re as good in person as you are in all the electronic interactions you’ve now had.

When you come to the interview, come ready for everything. Find out everyone you’re interviewing with and research all of them like you already did the company you want to work for. Have something interesting to talk to each person about that shows you did your homework on them. Refresh yourself on all the research you’ve already done and be prepared to talk about and build upon the ideas you submitted in the content you’ve produced.

The great thing about all this effort is that on top of impressing everyone at the company, you should have a very clear idea of what the company is like and be ready to contribute in a big way from day one.

Step 7: What if I don’t get the job?!?

So there is is always the chance that despite all your efforts, you won’t get the job, it’s rare, but it does happen. What’s great is that very often when someone puts in this kind of effort a person hiring will do one of two things:

1) Try to find another job for you so the company can still hire you.

2) Refer you to someone in their network that could hire you.

I have personally experienced scenario 1) twice in my career and have friends who have ended up very happy in roles that came from referrals in scenario 2).

If all else fails, brush your shoulders off and move on to the next job. This much hustle is guaranteed to pay off sooner rather than later.

How would you recommend standing out in the job applicant crowd? Have you found a job and have advice to offer? Tell us in the comments!


Connecting the Dots: How a Boston Connector Landed at an SF Startup

March 13, 2012

“You can’t connect the dots looking forward; you can only connect them looking backwards. So you have to trust that the dots will somehow connect in your future. You have to trust in something — your gut, destiny, life, karma, whatever. This approach has never let me down, and it has made all the difference in my life.”Steve Jobs, Stanford Commencement Speech, May 2005

One of the most common questions I’ve heard over the past few weeks from younger members of our community, especially students, is how to build a career in startups. Unlike climbing the corporate ladder, it’s not a straight forward, linear process. As I just made a major move in my career to join KISSmetrics, I’d like to share how I ended up going from Boston startup connector to SF Product Manager.  This will also help answer questions I know some of you have about how I landed this job.

Connecting the Dots – The unorthodox journey of one startuper

To really begin this story, you have to go back to my days at oneforty. When I joined oneforty, I was given the title of Customer Development Manager and asked to help make oneforty a Lean Startup. Since I had only spent a few months working part time with John Prendergast as his cust dev intern, I really had very little experience. Laura Fitton, oneforty’s founder, took a leap of faith I could learn it, but she also was wise enough to know I could not do it alone.  That’s why she set me up to have mentors from day 1.

Immediately upon starting at oneforty, Laura connected me with two Valley Lean experts she got to know while she was out west raising money for oneforty and Pivotal Labs worked to build V1.0 of the site.  These people were internet mentor legends, Dan Martell and Hiten Shah.  Once a month I seemed to find myself on the phone getting what I would happily call an “ass-kicking” from Dan helping me realize all the things I was doing wrong and most importantly, could do to improve my custdev methods.  Roughly every other month I would have a similar discussion with Hiten.

These discussions were priceless in my career development. I would take copious amounts of notes and seriously reflect upon what Hiten and Dan discussed with me each time. I would also share these notes with Laura to make sure I truly understood them and to force myself to teach someone what I learned (a great tool for deepening your understanding).

A Chance Meeting

Fast forward 12 months at oneforty and it is April 2011. I’ve learned a ton about customer development and lean startups, enough that Trevor Owens, founder of Lean Startup Machine (which was just getting off the ground at the time) invited me to be a mentor at the Lean Startup Machine event in New York City. As destiny/fate/karma would have it, Hiten Shah was also one of the mentors for the weekend.

Being a mentor traveling in from another city is very different from mentoring in your home city. When you’re in your city, you likely only stop by for a brief period of time that fits your schedule. But, when you go to another city, you find you spend the vast majority of your time there…which both Hiten and I did in New York City.

After Saturday’s activities wrapped up, all the mentors went out for drinks.  This turned into an audition and test for me.

With Hiten Shah to my right and Patrick Vlaskovits (co-author of the awesome Lean book at custdev.com) grilling me on all sorts of topics from lean startups, to lessons learned at my first real startup job to topics on psychology and body language.  At the time I was dead set on leaving oneforty to start my own company so all Hiten said was, “if you raise money for your idea, come out west and I’ll give you some intros.”  He also encouraged me to quit ASAP to start doing my own thing if that’s what I was passionate about. Coincidentally I did just that on Monday back in Boston.

Out on my own, but on the Radar

After leaving oneforty, I set out to start my company I’ve always dreamed of.  After spinning my tires for 6 months though, I found myself pretty empty handed and a bit discouraged. After a meeting with Sim Simeonov, I refocused my efforts on the lean startups movement.  After a month of interviews and discussions, I published the results, which caught Hiten’s eye when they were tweeted out.

Hiten DM’d me after my first post and we had a call to discuss my findings, which confirmed his suspicious: Lean as a concept is far ahead of actual solid execution of it in the startup world. At the end of the chat, I mentioned that I was planning a trip out to the Valley in early December and asked if we could meet while I was in town.  He agreed.

Meeting in SF and an Offer

When I met with Hiten in December during my Valley trip, we barely talked about KISSmetrics or my potentially working there. The vast majority of our one hour chat was about my strengths and weaknesses and where I was at in my startup career.

Hiten tried to sell me on the idea that coming to the Valley would solve many of my problems, but I presented a series of challenges that I felt prevented it from being the right decision for me.  He countered I could come work for him and it would resolve many of them. I noted the offer, and it did intrigue me, but it mostly sat just sat in the back of my mind.

By the end of the trip, I was much more interested, thinking it may be the next logical step in my career. On the flight back, I emailed Hiten expressing great interest in the role, especially as I discovered I could potentially be filling the shoes of the departed Cindy Alvarez (who just weeks before my visit had left KISSmetrics to join Yammer).

Getting Serious

With the holidays fast approaching, Hiten and I took things slowly, talking about the the potential first in loose terms then in much more specifics. After one phone call where Hiten lifted the proverbial kimono on everything I wanted to ask regarding KISSmetrics as a business, all that was left was an answer to the question, “When can you come meet more of my team for an interview?

With that, I booked tickets to take a quiet trip to SF for the interview in early February.

Sealing the Deal

With an interview scheduled and a focus on landing this job, I employed my proven job acquisition system that requires me to produce, insightful, valuable content for KISSmetrics.  I happened to be reading a psychology book at the time and so I produced a massive document on different ways KISSmetrics could improve their site based on the principles I found in the book.  I also aggregated all my lean learnings in one place so the rest of the team could see the credibility in Lean that Hiten knew I had.

I wasn’t sure what to expect in the interview. All I had were the names of the people I would be talking to and a vague idea that we’d talk about the KISSmetrics product.  Most of the interview turned out to be focused on implementation: how would you do this, what’s wrong with that, what would you do in this circumstance.

Despite not really preparing for such questions, I was able to crush the interview for one simple reason: the last startup idea I had worked on was a Lean Product Management tool.  While the idea didn’t pan out, it led to me talking to 40 people who run product at companies. Through this, I picked up on many best practices and common mistakes. I was armed with more than enough fodder for the interview and believe I’m really armed to take on my first full time product role.

Conclusion – You Never Know…

Whether it’s lessons learned in a failed startup idea’s customer development interviews or an event you’re randomly invited to in another city, you never know what will lead to the next great opportunity in your career.  Startups are all about embracing serendipity. Embrace the machine and you never know where you’ll end up.

Do you have an example of unrelated events that looking back were instrumental in a step or moment in your career?


Is Wentworth more entrepreneurial than Harvard and all of the UMass schools combined?

February 15, 2012

I was looking at the numbers today for the Boston Tech Talent Fair coming next Wednesday and was very excited: over 400 job seekers signed up and 30 companies committed to attend hiring for both internships and full time roles in business and engineering roles.  But what was interesting was when I looked at the numbers for which schools had the most signups…

BU – 81
Hult – 67
Tufts – 42
Babson – 36
BC – 28
MIT – 26
Northeastern – 15
UMass Boston – 12
Wentworth – 11
RISD – 7
Yale – 7
HBS – 6
Harvard – 6
MIT Sloan – 5
Suffolk – 4
Brandeis – 4
UMass Amherst – 4
UMass Lowell – 3
Brown – 2
Bryant – 2
BYU – 2
Emerson – 2

So a big high five to the folks at Hult International Business School, Tufts, Babson and home team, BU. But wow…there’s some serious under-representation at all of the UMass schools, Harvard, Suffolk, Brandeis, Bentley, and Olin...who didn’t even have one sign up…ouch!

So, if you go to any of these schools and know anyone you can help spread the word to…please do! I know Harvard, Suffolk, UMass and the other basement dwellers on the list have more entrepreneurial students than this! We all know at least one professor, student group leader or administrator at our alma maters we could pass this along to.

To make it easy, here’s a message you can use:

Hi <name>,

I wanted to let you know that there’s a big Startup Career Fair put on by the people over at Greenhorn Connect next Wednesday, February 22nd at the BU School of Management right at the Kenmore T stop.  If you or any entrepreneurial minded students are looking for an internship or full time job, this is a great opportunity to meet 30 growing Boston area companies!

<Your School> is way behind the leading schools in registration and I wanted to help show we have lots of great students interested in startups too!

You can learn more about the event and sign up here: http://www.greenhornconnect.com/careers/Boston-Talent-Fair

Thanks!

So consider this a little social experiment and request to help us pack the place on Wednesday!  If we want our ecosystem to finally fix our student retention problem, events like these have to be big successes and that starts by getting the students aware and out the door heading to them!

I appreciate all your help and the communities support to get us this far!


The Concept – Product Chasm: The End of my Lean Product Management Tool & Rediscovery of Passion’s Importance

February 11, 2012

For the past couple of months I’ve been working on ideas in the lean startup space. As explained in previous posts, it seemed logical: I have a solid background in it from my days at oneforty as well as consulting before and after and the subject is hot now with Eric Ries’s book out, Steve Blank’s book coming soon and a seeming never-ending discussion about the principles in our community.

After initially exploring the opportunity to provide tools for performing customer development, I pivoted to the broader idea of providing a tool to help with Lean Product Management. Initially, the response was great; I wrote a blog post on the concept of Lean Product Management and it was universally loved. It’s the most read blog post on my blog ever and it generated significant inbound interest.  At the same time, I talked to quite a few people that had interesting feedback on the process and where they were coming up short. I also met a number of people and companies that needed help in the areas I was looking for the product to work. However, in the end, a few major issues are leading me to place this idea on the scrap heap with the other previous 8 ideas I’ve evaluated over the past year.

The Concept – Product Chasm

The biggest problem in developing this idea was a major gap between the buy-in to the concept I wrote about and the actual execution of the concept.

In the product management world, it seems everyone has a different way of implementing it. Some people are absolutely hardcore and have impeccable wikis and project management tools (like a 1-2 punch of Jira and Confluence). Others keep it loose with simply a Google Spreadsheet and a Kanban board (both real and virtual).  Finally others have utter chaos and have absolutely destroyed their project management tool by jamming everything in there (usually Pivotal Tracker or BaseCamp).  It seems individuality is greatly valued in the world of product management…

This presents a series of problems:

1) There is no silver bullet

The difference between a Kanban board and a wiki based product management tool is significant. This would mean any tool that was valuable for one is unlikely to be interesting to the other.

2) Marketing is a nightmare

With everyone having their own ideas on how to implement product management principles, targeting and acquiring a customer would be extremely difficult. Even those that I confidently believed had problems in their process often either A) did not perceive there was a problem or B) even if they knew they had a problem, they weren’t actively seeking a solution.

3) There was no MVP

As I talked to over 40 people who owned product at their company, I found no consensus on what part of the process was broken for them; without this consensus, there was no way to build an MVP. More importantly, the lack of consensus showed no agreement on a core problem which could be used as the tip of the spear towards acquiring customers and building out a platform over time; building a Lean Product Management tool would take significant time to become a complete, full life cycle solution, but there was no clear path for doing so.

A Greater Problem – Passion?

One of the most fascinating things about my trip to Silicon Valley in December was seeing how entrepreneurs interact with one another there versus here in Boston. Specifically, I’m talking about the first questions an entrepreneur is asked about their startup/idea. There is no right or wrong here, just different.

In Boston, common questions are:

  1. What stage are you at?
  2. How will you make money?
  3. Do you have any customers?

In the Valley, common questions are:

  1. Why are you passionate about this idea?
  2. How will you acquire customers?
  3. What is the big vision for your idea?

Of all the questions, the one I found most jarring was, “Why are you passionate about this idea?”

Over the past 9 months of questing for an idea, I’ve been attacking ideas with laser focus and rigid customer development methodology. While this has likely saved me a lot of time on any of the ideas, it also was devoid of the thought of passion; was I ever really passionate about an idea in the moving industry or restaurant services? Being completely honest with myself, I don’t believe I was.

Rebooting – a Focus on Passion

Paul Graham, amongst many others, has always said, “solve the problem you wish someone would solve for you.” I actually have an Evernote full of “hack project ideas” that are just that. I plan to start looking hard at those ideas and working on approaches to test those ideas.

Jason Baptiste wrote a blog post back before Cloudomatic (which came right before he and his cofounder discovered the OnSwipe opportunity) which covered a series of ideas he was thinking about. He got a great response from people showing who also cared about the ideas. I may do the same soon.

Embracing Fate

I had a great conversation with Eric Paley after a Dart Dinner early this past fall about my struggles to find an idea. He told me, “I think founders have to believe in a little fate; the right idea will find you at the right time.”

Those words have stuck with me and ring true with my first real venture: Greenhorn Connect. I could not have had that idea come to me at a better time both personally (it was the only way for me to build credibility in the Boston startup ecosystem and land a job 4 months later at oneforty) and for the ecosystem (October 2009 was the very beginning of our ecosystem’s awesome resurgence…the perfect time for a uniting site).

More importantly, I wasn’t even looking to start something when Greenhorn Connect happened. It just grabbed me and I couldn’t not do it. As many of you who knew me then may remember, I was a man possessed to make it work. Despite all the obvious reasons not to do it, I still did it (Lean Startups principles would have definitely it shot down). I will never forget my first Mass Innovation Night after launch and Adam Marchick and Michael Cohen both giving me the proverbial “You’re crazy. Why are you doing this?” speech. Both are great converts now, but it was only the passion and a touch of fate/destiny/luck that really possessed me to so blindingly go after the idea.

After 9 months of trying to force ideas, I’m trying to get back to basics. I need to find my passions and try to let the right idea find me instead of desperately grasping in the dark for ideas or trying to force an idea through the grinder.  A quote from Drew Huston has stuck with me in this process.  He said that of all the 5 or 6 companies he’s started, only Dropbox felt like,the wind was at our back.”  That feels telling and reminds me of the commonly discussed need of Skill, Luck and Timing to build a truly great company.

Alternate directions

It’s been 9 very long months since I left oneforty. While even today I have a runway left that most young entrepreneurs would envy, I’m realistic about my endeavor to start something; how long should you stick with it before you realize the timing isn’t right?

The great entrepreneurs say it takes Skill, Luck and Timing to build a great company. I believe I have the skill to build a great company, which is why I left oneforty. I was also inspired by this oft-tweeted blog post encouraging you to quit your job and start a company even if you don’t have an idea. However, as time continues to slip by, I ask myself if I’m making the most of my time.

That’s why I’m beginning to evaluate working opportunities for the first time since I started this process.

I’ve thought a lot about the framework of what I’m looking for; not needing the money gives me the luxury of weighting all my other priorities over compensation. I’ve realized the most important things to me are:

  1. Working on a really big idea
  2. Working with a truly great leader I can learn from
  3. Having the opportunity to further develop skills that are assets to a business founder

No Regrets

I have ZERO regrets of how I’ve spent my time since leaving oneforty. I’ve learned a tremendous amount about myself, what I need in a technical cofounder and thanks to this most recent idea, how to manage product. I’ve also continued to build my network which is filled with mentors I know I can count on for help when I need it and people I can’t wait to invite to join me in working on that great ideaI know I’m going to find.

Like Steve Jobs said in his Stanford Graduation speech, “you can’t connect the dots looking forward; you can only connect them looking backwards.”  If you found me 3 years ago and told me I’d have done the things I’ve accomplished thus far, I wouldn’t believe you. However, looking back I can see how critical each step was in this crazy journey. Frankly, the less logical the next step, the more it seems to have worked out for the best.

I can’t wait to see what’s next and hope you’ll stay tuned; my beliefs are unshaken: I will build a great anchor company one day.


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